Privacy Policy

1. Introduction

TerraMine Industrial Ltd. ("TerraMine", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website (terramine.ng). This Privacy Policy explains what we collect, how we use it, and the rights you have.

This policy is intended to comply with the Nigeria Data Protection Regulation (NDPR) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Who we are

TerraMine Industrial Ltd. is a B2B supplier of OEM and aftermarket spare parts for mining, quarry, cement, and heavy industrial equipment.

Registered address: Rijiyar Zaki, 700281, Kano, Kano State, Nigeria
Contact: info@terramine.ng

3. What information we collect

We only collect information you voluntarily submit through our "Request Quote" form:

• Email address
• Phone number (optional)
• Company name (optional)
• Message and inquiry details

We do not collect biometric data, payment information, government identifiers, or any data from children under 16.

4. How we use your information

We use the information you provide solely to:

• Respond to your quote request or inquiry
• Process and fulfill any business relationship that follows
• Send you the requested quotation and related communications
• Maintain internal records of customer inquiries

We do not use your data for advertising, profiling, or automated decision-making. We do not sell, rent, or trade your data to third parties.

5. Legal basis for processing

Under GDPR (where applicable) we process your data on the basis of:

• Your explicit consent (submitting the form)
• Our legitimate interest in responding to commercial inquiries
• Steps necessary to enter into a contract at your request

6. Where your information is stored

We use trusted third-party service providers to operate the website and process inquiries, including:

• International cloud hosting provider — website hosting and delivery
• Transactional email delivery service — sending the requested quotation and notifications
• Managed database service — secure storage of inquiry records
• Corporate email and document storage service — business communications and lead records

These providers operate under their own data protection commitments. Your data may be transferred to and stored on servers located outside Nigeria, including in the European Union and the United States, with appropriate safeguards.

7. How long we keep your data

We retain inquiry data for up to 12 months after our last contact with you, unless a longer period is required for legitimate business reasons (such as an ongoing supply contract or legal obligation), or you request earlier deletion.

8. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw your consent at any time
• Object to processing
• Request a copy of your data in a portable format
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) or, if you are in the EU, your local supervisory authority

To exercise any of these rights, email info@terramine.ng. We will respond within 30 days.

9. Cookies and analytics

This website does not use third-party tracking cookies or behavioral analytics at this time. Only strictly necessary cookies may be set by our hosting provider to ensure the site functions correctly. If we add analytics in the future, we will update this policy.

10. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated where required by law.

12. Contact

For any questions or requests related to this Privacy Policy or your personal data, contact: